© 2010 Aperture Studios
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"The Employee's Guide to Superior Customer Service"
Let's face it. In today's highly competitive market customers have virtually unlimited choices of where to do business. So, the one real edge a business can have over another is its level of customer service. In fact, many would consider customer service the secret to repeat business and customer loyalty. As a savvy business person, you know that failure to provide excellent customer service can mean a lost customer forever. But do your employee's share the same concerns? Don't leave the training of this important discipline to chance. "The Employee's Guide to Superior Customer Service" can provide your employee's with the tools they need to help your company grow and stay competitive.
This video will not give you hours of some mind-numbing seminar (which are difficult to get employee's to watch) but quick, no-nonsense instruction on the basics of great customer service. It's the perfect supplement to any training program and will save you valuable time and resources.
Your people will learn the right way to serve the valued customer by watching dramatized scenarios in actual business settings on these important topics:
This video will not give you hours of some mind-numbing seminar (which are difficult to get employee's to watch) but quick, no-nonsense instruction on the basics of great customer service. It's the perfect supplement to any training program and will save you valuable time and resources.
Your people will learn the right way to serve the valued customer by watching dramatized scenarios in actual business settings on these important topics:
Format: NTSC, Dolby
Region: All Regions
Number of discs: 1
Run Time: 18 minutes
Region: All Regions
Number of discs: 1
Run Time: 18 minutes
| ■ | First Impressions and the Value of a Smile |
| ■ | The Greeting Game |
| ■ | Know your Product or Service |
| ■ | Going the Extra Mile |
| ■ | Telephone Etiquette |
| ■ | Handling Returns and Customer Complaints |
«««« - Editor's Choice Rating
Complete Guide to Special Interest Videos
Complete Guide to Special Interest Videos
«««½ - "Highly recommended..."
Video Librarian Magazine
Video Librarian Magazine
"Superior is Superior... Recommended for businesses and libraries serving the business community"
Library Journal
Library Journal
Videos similiar to this can cost hundreds of dollars but we're offering this valuable tool at the low price of only $29.99 + FREE shipping/handling (direct orders only).
Imagine, if learning and applying just one principle shared in this video saves a single customer - you will have recouped the cost of the tape many times over. A worthwhile investment, wouldn't you agree? Don't miss out. Order your copy today!
Imagine, if learning and applying just one principle shared in this video saves a single customer - you will have recouped the cost of the tape many times over. A worthwhile investment, wouldn't you agree? Don't miss out. Order your copy today!
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"The Radio Mechanics"
Late-night radio talk show host Nigel Starr (Doug Pelton) is used to getting outlandish and bizarre phone calls. But a call from Stillman (Patrick Murphy), a frayed research scientist, proves to be the strangest one yet.
Armed with only theories about an alien plot to take over the world, Stillman must fight to convince Nigel that his broadcast is the "kingpin to our very existence" - before it's too late!
Armed with only theories about an alien plot to take over the world, Stillman must fight to convince Nigel that his broadcast is the "kingpin to our very existence" - before it's too late!
$29.99
$ 9.99
You may select the quantity once it is added to cart.
FREE Worldwide Shipping
Via USPS. Duty or Customs Fees not included
Via USPS. Duty or Customs Fees not included
FREE Worldwide Shipping
Via USPS. Duty or Customs Fees not included
Via USPS. Duty or Customs Fees not included
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Visit the official movie site and view the trailer at: www.radiomechanics.com
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